Mastering the Craft: Best Practices for Project Managers
Read Time 6 mins | Written by: Ben Santiago
The project manager is the linchpin of any project team or developmental program, responsible for strategizing, organizing, executing, and overseeing projects. This article highlights MustardSeed’s recommended best practices for project managers in the life sciences industry. In our many years of experience in the field, these strategies significantly increased the probability of project success.
Set clear objectives
Early in the project life cycle, it is crucial to establish well-defined project objectives. Clear objectives provide direction, set expectations, and serve as a benchmark for measuring progress. Goals should not only be SMART – specific, measurable, achievable, realistic, and timely – but also align with the overall business strategy. Objectives should be mutually agreed upon by all stakeholders, including team members, executives, and clients.
Craft a comprehensive communication management plan
Effective communication stands as the cornerstone of project management. Communication is not merely about transmitting messages, but about ensuring those messages are fully comprehended and acted upon. A Communication Management Plan is an essential best practice to adopt. This plan outlines the who, what, when, and how of communication, ensuring consistency and clarity throughout the project.
Strong project managers ensure every team member grasps how their roles fit within a project’s overarching goals. Regular meetings, updates, and feedback sessions can help maintain alignment. Furthermore, it's vital to recognize that "stakeholders" isn't a term restricted to the immediate project team. This group extends to the Board of Directors, investors, lenders, and other key figures with a vested interest in the project's outcome. Ensuring these stakeholders are kept abreast of both the challenges and successes of the project is imperative. By building and following a robust Communication Management Plan, project managers can guarantee that all stakeholders, whether internal or external, are consistently informed and engaged.
Use key performance indicators (KPIs)
KPIs offer an objective measurement of project performance. From schedule variance to cost variance, percent complete to earned value, KPIs provide a real-time pulse on project health. These metrics, tailored to specific project and organizational needs, provide invaluable data for decision-making. Regularly tracking and reviewing these indicators to gauge progress, identify bottlenecks, and make necessary adjustments is essential.
Embrace risk management
Every project carries inherent risks that must be addressed; unfortunately, risk management is often neglected at the organizational level. If risks are not well managed early on, they can turn into major issues down the road which, in turn, can lead to project delays, budget overruns, or even complete failure.
Effective project managers make risk management a priority by proactively identifying potential risks, assessing their likelihood and potential impact, and developing mitigation strategies to prevent risks from derailing the project. This preventative approach enables risks to be caught early – before they spiral out of control. Regular risk assessment reviews, contingency planning, and risk response strategies should be baked into the project lifecycle. With vigilant risk management, projects can avoid pitfalls and execute smoothly to meet objectives on time and on budget.
Promote a collaborative environment
Collaboration encourages innovation, improves problem-solving, and increases overall team productivity. Project managers should foster a team culture where ideas can be freely exchanged, and everyone feels valued. As a project manager, encourage open discussions, recognize individual contributions, and promote team building activities. A team that works well together can overcome challenges to deliver high-quality results.
Utilize technology
In the digital age, project managers have a plethora of tools at their disposal. At their best, these tools can help streamline processes, enhance communication, track progress, manage resources, and improve the efficiency of your team. Project management software, communication platforms, and data visualization software can free up time from administrative tasks, allowing greater focus on value-added tasks. However, project managers must be cautious about selecting tools that enhance their work – a tool should never be an end unto itself. Project managers should routinely review their tools to ensure they still meet the needs of the project.
Capitalize on continuous learning and improvement
For good project managers, learning never stops. With the constantly evolving business and technological environment, project managers always have new knowledge and skills to build. Attending workshops and pursuing relevant certifications can help project managers stay abreast of the latest trends in project management. This culture of learning should be encouraged within the broader project team as well. Embed opportunities for learning into projects themselves, regularly reviewing project performance and learning from the successes and failures of each project. Lessons learned can then be applied to future projects, improving efficiency and success rates.
It is important to remember that effective project management is not just about completing tasks and meeting deadlines; instead, it’s about navigating challenges while leading a team towards a common goal of delivering value to your organization. By embracing these MustardSeed best practices, project managers can enhance their effectiveness, drive teams to success, and contribute significantly to the growth of their organizations.
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Ben Santiago
Benjamin Santiago is a seasoned Senior Project Manager with extensive experience in managing high-stakes projects across multiple sectors. He has successfully led initiatives that enhance operational efficiency and shorten project timelines, particularly in the development of therapeutic solutions. Benjamin’s strategic planning and ability to coordinate cross-functional teams have consistently resulted in the successful delivery of complex projects on time and within scope.